Will automation and AI actually improve customer service calls? Salesforce thinks so
Clara Shih, CEO of Service Cloud at Salesforce, explains Salesforce Service Cloud's three-pillar approach to automation and AI and how the technology is transforming customer service.
from Articles on TechRepublic https://ift.tt/3AEJWsX
from Articles on TechRepublic https://ift.tt/3AEJWsX
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