If you're asking for feedback, make sure you use it—or at least explain it
Two different approaches to asking customers for feedback show the perils of a process many tech leaders take for granted. Don't waste people's time with useless surveys.
from Articles on TechRepublic https://ift.tt/3iYNfD1
from Articles on TechRepublic https://ift.tt/3iYNfD1
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